Give credit where credit is due

Give credit where credit is due

Do not withhold good from those to whom it is due, when it is in your power to do it.

Sounds obvious but it does not always happen. Especially in highly hierarchical organizations, people often think they get credit based on their power, not their actual contributions. And that is the crossing where all can go just wrong.

I think we all are responsible to change this — not just with our friends and family but in all the occasion, we face people. What we can do?

Pay attention at people around you, who you meet, your colleagues, people in your organization and give feedback. Make sure that the right people are getting the right credit for the right reasons at the right time. Be an explorer who want to find out the best out of everyone.

Credit team members for crediting one another. Good idea is to incentivize your team members to acknowledge and appreciate others’ contributions. This “expansion” of credit enhances team cohesion and trust, promoting more and better collaboration. Positive emotions expand our awareness and open us up to new ideas.

Show them the way

Crediting system that increases brain wellbeing

Very simple method to develop greater happiness and better self-confidence on others is to credit others. Create experiences for them, which help these good mental states become good neural traits. This is taking in the good: activating a positive experience and installing it in brain. You must be honest and truthful, fake won’t matter.

In my team at work, we are excited about brain wellbeing and our ability to increase it by our actions. We like to symbolically reward people who are for to credit. We have created rewarding system that supports brain wellbeing. The brain is the organ that learns, so it’s designed to be changed by experiences. What we repeatedly sense and feel is slowly but surely sculpting brain wellbeing.  Positive feedback will leave an enduring imprint in our brains. Your mind is actually building your brain every day. So why not to have an influence on other peoples brain and brain wellbeing among creating the world the better place.

In my team, we have a certificate that says, “Well done”. You can receive the certificate whenever you have done something remarkable, or have finished something before deadline, or just survived trough a rough day, or just been adorable, kind and good to others. You can also give the certificate to yourself whenever you feel like it! Among the certificate, we also like to credit each other with spontaneous feedback for example by saying something as simple as “That was very great what you just said…”

Reflection in relationship has been described as a process that helps to turn experience into knowledge. We need more information where we are good at, what are our own strengths in someone else’s opinion. This way we can turn these experiences into knowledge and start to believe that we are good on something, we are capable on things that we are doing and we will have possibility to do more. To be able to be a reflective person who creates reflective atmosphere is not something we are born with, it is a learnable ability and it develops in discussions with other more advanced minds. It allows us to develop ourselves among it tempts us to continuous lifelong learning.

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Thank you for inspiring me!

Good trustworthy feedback, credit what you have done or achieved motivates you, pushes you to accomplish the tasks you are expected to do. It also pulls you towards something that stirs your heart and mind. It gives you the feeling that will support you to get the best out of yourself. A reflective person is not afraid of other one’s wisdom and knowledge vice versa they celebrate the brains that they have in their company, they love to give the credit for the ones it belongs to.

When we are filled with inspiration we don´t need external motivation to move forward, we will move forward. So why not to inspire each other’s, to get the best out of everyone. I get highly inspired by trustworthy feedback. It melts my heart and builds my self-confidence. I love to learn from others as well I’m happy to give feedback and credit to others.

The most important thing is that an atmosphere is created safe, where collective aspiration can be set free and we all are keen to learn from each other. This demands trust, believing and respect. Good, respectful relationship engages me to expand my thinking, to increase knowledge of what I might be lacking.

People with good basic trust are more likely to think optimistic and credits others. Basic trust is build in early interaction with a child and their care giver. It is an implicit trust that what is optimal will happen and a person believes whatever happens will ultimately be fine. It is the confidence that reality is ultimate good, and all that exists, are by their very nature trustworthy. Basic trust gives an implicit orientation toward all circumstances and that allows us to relax and see situations as learning opportunities.

As well as we can create optimistic learning atmosphere, we have huge impact on developing a basic trust if it´s needed. Basic trust can be developed in trustful and respectful relationship. We can reflect security, build trust and create permissive learning atmosphere where other people can relax, learn to act and be in securely attached in ways that are needed in life.

The more we create basic trust, optimism in people’s lives, the more process of transforming and realizing and becoming flows more smoothly. Building the basic trust can lead people to feel that they are good, valuable, worthwhile and lovable. Quite powerful!

As well as basic trust can be developed, optimistic thinking and crediting others is learnable. We know that the mind can be trained into new habits of thoughts and that those who learn optimism can obtain all of the benefits associated with that attribution style. In order to cultivate an optimistic thinking and crediting others, a person must work to change their pessimistic explanatory style to a more optimistic one and to be more willing to see other´s success.

Text Annele Heikkilä

Photos from Unplash: Wang Johnson, Oliver Easton, Helena Lopes

 

Inspired By a Leader

Inspired By a Leader

I have earlier written about insecure leaders. Now I think I should write about other kind of leaders and about my own experiences of being led. I have to admit I´m quite fascinated about my organizations head leader´s ideas, how he thinks that reflective  interaction requires good self-esteem. He says that we should not hide or forget ourselves under the constant hurry. If we forget ourselves there is a concern that we will loose our contact to ourselves. We become more drifting personalities thinking that if we fill our days with e-mails, social media or other stimulations that make us look busy, people will respect us and we become more valuable. Drift is a choise one does without decision and it may unleash consequences for which one doesn’t take responsibility. Drift might sound small, but once unleashed, drift is a powerful, often almost unstoppable, force. Are we too afraid to ask ourselves, how we are?

Reflection in relationship and in leadership has been described as a process that helps to turn experience into knowledge. To be able to be a reflective person who creates reflective atmosphere is not something we are born with, it is a learnable ability and it develops in discussions with other more advanced minds.

I have found that there are atleast three different kinds of leaderships: motivational, inspiring and reflecting one.

Motivational leader motivates you, pushes you to accomplish the tasks you are expected to do. But you might need motivation to be pushed, maybe you would rather be doing anything else. We can be motivated by result not the journey.

Inspiring leader instead pulls you towards something that stirs your heart and mind. Inspiring leaders know that the most effective way to enroll followers is to clearly articulate what the leaders believe in, why they exist, and where they are going.

A reflective leader supports employees to get the best out of themselves. They allows employees to ‘hear’ their own thoughts and to focus on what they say and feel, they encourag employees to a conversation that leads to brainstorming, changing ideas and growing. Reflective leaders shows the employees that they are trying to perceive the world as employees see it and that they are doing their best to understand their messages. A reflective leader is not afraid of their employee’s wisdom and knowledge vice versa they celebrate the brains that they have in their company, they also give the credit for the ones it belongs to.

We can be inspired by a person, an atmosphere, or surroundings. I think we have different ways to get inspired. When we are filled with inspiration we don´t need external motivation to move forward, we will move forward. People who are lacking clear vision often need external motivation to keep themselves moving forward. Motivation or inspiration is not enough. We also need reflection to be able to grow, learn more from ourselves and our underlying emotions and interpersonal behaviors.

I get inspired by good conversations, (Of course surroundings too, I´m aesthetician.) talks where I can feel comfortable, be visible as who I am. An atmosphere is created where collective aspiration can be set free and somebody is keen to learn from me as I´m from them. This demands trust, believing and respect. Good, respectful relationship engages me to expand my thinking, to increase knowledge of what I might be lacking.

Last week I had a good conversation with my leader. If I exaggerate a bit the main content of our conversation was that he was interested how I felt myself in my team and that I´m free to do what ever I want to. I underline exaggerating, but the message to me was clear: I´m trusted and respected. As a professional I know my limits and they were discussed, but the feeling of freedom inspires me to do my best.

The conversation had reflective point of view. It included self-observation and self-evaluation and as we know this will lead to better self-awareness and confidence. When you are invited to collect information about yourself and your way of working, and by analyzing and evaluating this information, it helps you to identify and explore your own practices and underlying beliefs. This will lead to changes and improvements in working. Reflective leading therefore means professional development which begins in a dialogue with the employee.

Tiny little things to do to get the best out of the employee, but so meaningful and so hard if you are lacking reflective ability. I´m very easygoing person, I´m easy to please and easy to lead, but it must be done in a transparent, honest way. I must be able to trust that purpose is genuine. It is known that low levels of reflective ability have been associated with insensitive and emotionally unresponsive behaviors (e.g., withdrawal, hostility, intrusiveness, and distorted perceptions of affective communication). Reflective ability is a mental process thought to be invoked in the interpretation of human action (i.e., the attribution of personal meaning and intention to others’ behavior).

I must say I have different experiences being lead. Of course I have, I started my career in 90s. One of my bosses on my way has become my dearest friend and an otherone is helping me on my career what ever I have decided to do, he supports me no matter how crazy ideas I get! That I call trusting!

I have also met leaders who have not taken responsibility of their behaviors and actions. When you are lead by a very insecure leader you also become insecure, the reflection tells you, that you are not good enough, not accepted nor trusted. Your purpose is doubted no matter how hard you try. The creativity is killed and you will start to drift, there is no energy to think other options.

Reflective ability reveals unsafe patterns and disrespectful ways of leadership. It helps individuals to understand that emotions influence interactions. Ability of thinking reflectively helps to clarify the cause and effects relations between underlying emotions and interpersonal behaviors. May be, if you are too torn, you have no courage to do anything for the situation. You either defer or give up and resign.

The more reflective and respectful a leader can be, the more reflective and respectful their employes will be. The more reflective  leaders can be the more they can learn from the employees, because they knows they can trust the employees´ reflections. Reflective leaders motivate and inspire employees´ in powerful way because it involves personal growth.

Written by Annele Heikkilä

Photos Lia Heikkilä

Dress code Confidence -What to wear in the Office

Dress code Confidence -What to wear in the Office

How you are perceived by others depends on your first impression. Dressing up helps you build your confidence. Dressing well is often a creative expression of the individual and it can also be one way to boost your confidence. In Icebath we think people dress up to respect other people.

First of all it is important that you will figure out the dress code in the office. I have noticed that in my new job the dress code is confidence with a hint of relaxed humor and academic backgroud gives the well finnished look. Even when you work in the office where the dress code in strictly business attire it is important that you reflect your individual style. How you dress effects how you perform. People tend to perform better in life when they feel that they deserve to perform better. This is important rule when you work at home. If you work with your joggers that has holes in them and your hair finds it own style among your face looks tired with some drool on your cheek, what will you expect form your performance?

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Okey, we have figured out that the company’s dress code is confidence, but how will you reach that? Respecting others is the key to find your confidence. The more you get the other people shine and to do their best the more confident you will be. You don´t need to dress in your most conservative suit, with accessories to match. You can be curios of other people and their skills and competences. You can have an open mind that gives you space to develop yourself and lets you to grow when reflected by other people. People see if you are true with yourself and wheather you are trustworthy or not. You should have a good reflective ability and be keen on evolving in that. Good reflective ability gives you a free pass to better confidence. Collecting information about yourself will help you identify and explore your own practices and underlying beliefs. This will lead to changes and improvements in your own personal growth. People who are confident and selfaware are the people you find it easy to be with. There are no hiding expectations.

What ever the dress code is, if you are able to create an atmosphere where collective aspiration can be set free and people are keen to learn from each other you have nailed it. In every office and workplace the dress code should be based on good mentalizing and reflective ability. There should be good conversations that reveals people capacity to understand themselves and others in terms of intentional mental states, such as feelings, desires, wishes, goals and attitudes. Mentalizing is a quintessential human capacity that is needed to be able to successfully navigate the social world. There should be thoughtful reflective questions that are designed to help teams at the workplaces to reflect on their practice. Using carefully chosen questions will allow people to probe for deeper complexity and encourage them to self reflection. Thoughtful questioning help people to move forward with focus and intent. Trough these kind of conversations people will gain confidence and become more skilled at working through tough problems without hurting each other or themselves. Being able to work in this kind of athmosphere the work community will develop the skills and tools to handle similar issues in the future independently. It allow us to grow towards more aware and a better persons.

No matter how casual the office is, it’s never appropriate to wear primitive defenses in interaction with other people. You always must be responsible of your own reactions among curious why you act the way you do, especially when under a lot of stress or questioned about your choices. Self-observation and self-evaluation are crucial and will lead to better self-awareness and confidence.

Make sure that people always have confident feeling when around you. Minimize sarcastic humor, it can always be miss understood. Keep rude, racist and offensive comments away. Treat people the way you wish they´ll treat you. Be always on time, because being late is a way of using power and disrespecting other people. Bring your smile with you to work, greet your colleagues and be also interested about their personal lives. Be the best version of you.

Save your cologne or perfume for the other occasions, and let your co-workers realize how freshly you want see and think. Let them enjoy how groomed you are and how eager you are to learn and develop yourself with them among the organization. Make excellent impression of you and stick to the dress code.

To boost your confidence spend a few minutes spiffing yourself in the mirrow before you leave home. Reinforces the idea that you deserve success and good treatment in your own mind. When you respect yourself, your respect others. Don’t forget the red lipstick it always makes the day, no matter how strict the dress code is!

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Written by Annele Heikkilä

Photos edited by Mikko Hankaniemi, Photo White Shirt Michael Frattaoli on Unsplash, LipstickSamuel Zeller on Unsplash

How to become more reflective teacher?

How to become more reflective teacher?

Reflective teaching means looking at what you do with your students, how you teach, why you do what you do, and thinking about if it works. It is a process of self-observation and self-evaluation and it will lead to better self-awareness and confidence. By collecting information about yourself and your way of teaching, and by analyzing and evaluating this information, it  helps you  identify and explore your own practices and underlying beliefs. This will lead to changes and improvements in teaching. Reflective teaching therefore means professional development which begins in a dialog with students and colleagues.

How to start, how to get a better picture of how you teach and interact with your students?

Invite a colleague to participate to your lesson. Or as we do, do team teaching! We have arranged different learning opportunities for students from different areas in vocational studies, for example we have mixed successfully business, media and healthcare studies.

Team teaching has been very good learning and developing opportunity for us. It has been refreshing to work with colleagues from different areas. Even though the teachable subject might have been out of our comfort zone, we have been able to focus on interaction and atmosphere, and of course we have learned from the subject!

Team teaching and envolving with your reflective ability demands trust, believing and respect between colleagues. It`s very important to create an atmosphere where collective aspiration can be set free and people are keen to learn from each other. Good, respectful relationship can engage teachers  to expand their thinking, to increase knowledge of  what they might be lacking of and to find out the best out of everyone. Envolving with reflective ability is based on loving truthful reflection and rational discourse.

Reflection that will be given needs to be gentle, kind and constructive. When you have good reflective ability you will find success in learning and improving. The truth is, when you open up yourself to a growth it makes yourself more you. The challanges you meet won´t swallow you completely, instead you have the tools to deal with them.

One of our projects that we did, supported by team teaching, was Improving Young People’s Mental Health. Sorry the video is in Finnish, but focus on the feelings!

 

Video Students from Kpedu

Written by Annele Heikkilä

Teachers need reflective leaders

Teachers need reflective leaders

Carey Nieuwhof has written interesting articles in his blog about insecure leaders. A week ago I had a great conversation about this subject. We were talking about how insecure leaders don’t realize how deeply their personal insecurities play role into their managerial styles, and how habitual these behaviors can become if left unchecked. In Finland we have a saying: ”I must have all the yarns in my hands”. For a good leader that is impossible.  Leaders with low self-awareness frequently take the impact of personal challenges, and project those issues onto employees, which is the ultimate outcome of not taking ownership of their insecurities. A leader who is being insecure in their personal life might find it very rewarding to be able to control everything, having all the yarns in their hands.

Learning organization ideology, that we highly admire in Icebath, doesn’t approve leaders who control everything.  In educational world it is very important to have leaders who have people-centered approaches to leading. People-centered approaches mean relinquishing control to others and trusting that employees will not abuse that responsibility. To be able to do this a leader must have very good self-awareness and they must be very confident and comfortable in their role to pull it off. To get the best out of students requires it teachers who have people-centered approach to teaching, coaching, leading their team, a group of students.

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Nieuwof writes that one of the most glorious answers a leader can give is “I don’t know.” Admitting that you don’t know and you want to hear your employees point of view, is a wise thing to do and even an insecure leader knows that. They do respect other opinions, they do want to hear them out and maybe to use them later as their own opinions. The biggest fear of an insecure leader is a fear of losing control. Losing control and switching to a people-centered approach is the most difficult thing to do.

During the reform in Finnish educational system, in this changing world in teaching teachers might have doubts how they will retain their authority, their expertness if they change their role from all knowing teachers to a questioner coaches. How the teachers are lead equals how they will teach, coach, lead their teams.

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To be able to lose control, insecure leaders and teachers must concentrate their own personal growth. To be able to grow you must start to think you can grow in every conversation, you can learn from everybody you meet and out of everything you experience. Realizing that you are not the center of the universe, all knowing miracle you can find out that wisdom can be found around you and there are people who know more than you and work better than you. They just need a good leader who supports them to get the best out of themselves.

There are so many leaders who try to control everything schedules, time in the office, output, budget etc.  At the same time they are trying to control everything they can, they say they want employees to be creative and innovative and make the best out of themselves and the company. The problem is that people who are controlled won’t be creative, innovative, and responsive. People won’t stay in their jobs, if they don´t feel respected and trusted. If they are forced they stay, but act like marionettes. We  don’t want our future employees to be marionettes. We want them to be inspired, with good self-awareness and confidence  in their role, what ever it will be,  to pull it off.

Instead of packing your insecurities into a briefcase every day and bringing them with you to work and projecting them onto employees or students,  leaders  and teachers should come to work without a briefcase at all! Tough challenge!

To be a good leader or teachers you don´t have to know everything, because that is impossible, but to be a good leader or teacher  you must be able to grow, learn and develop yourself every day in a reflection with your employees, co-workers, students and people around you.

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Reflection in a relationship and in a leadership has been described as a process that helps turn experience into knowledge. To be able to be a reflective person who creates reflective conversation is not something we are born with, it is a learnable ability and it develops on discussions with other more advanced minds. Low levels of reflective ability have been associated with insensitive and emotionally unresponsive behaviors (e.g., withdrawal, hostility, intrusiveness, and distorted perceptions of affective communication). Reflective ability is a mental process thought to be invoked in the interpretation of human action (i.e., the attribution of personal meaning and intention to others’ behavior). Reflective ability helps individuals to understand that emotions influence interactions. Ability of thinking reflectively helps to clarify the cause and effect relations between underlying emotions and interpersonal behavior.

What then is the purposes of good reflecting leadership ability?

A reflective leader allows employees to ‘hear’ their own thoughts and to focus on what they say and feel, they encourage employees to a conversation that leads to brainstorming and changing ideas, growing.

Reflective leader shows the employees that they are trying to perceive the world as employees sees it and that they are doing their best to understand their messages. They are not afraid of their employee’s wisdom and knowledge vice versa they celebrate the brains that they have in their company, they also give the credit for the ones it belongs to.

Reflecting does not involve asking questions, introducing a new topic or leading the conversation in another direction.  Leaders help employees through reflecting as it not only allows them to feel understood, but it also gives them the opportunity to focus on their ideas.  This in turn helps them to direct their thoughts and further encourages them to continue speaking and that way learning.

The more reflective a leader can be, more reflective will their employees, teachers be and their reflective ability reflects to the people around them. The more reflective a leader can be the more they can learn from their employees, because they know they can trust their employees reflections! Reflective leaders spread life skills around.

Be brave to let go of the yarns in your hands, someone else knows better how to create a woolen sock out of them!

Written by Annele Heikkilä